Shipping policy

Shipping Policy

At LFT, we work hard to ensure your order reaches you safely and on time.

Order Processing

  • All orders are processed within 1–2 working days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once shipped, you will receive a confirmation message with tracking details.

Shipping Timelines

  • Estimated delivery time: 3–7 working days depending on your location.

  • Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

We are not responsible for delays caused by courier partners, but we will assist you in tracking your order if needed.

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • Any additional charges for re-delivery or incorrect address details provided by the customer will be borne by the customer.

Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS. You can use this to monitor your shipment status in real time.

Incorrect Address / Failed Delivery

  • Please ensure that your shipping details are accurate.

  • LFT will not be responsible for orders delivered to incorrect addresses provided by the customer.

  • If a package is returned due to failed delivery attempts, re-shipping charges may apply.

Damaged Package on Arrival

If your package appears damaged at the time of delivery:

  • Please record an unboxing video

  • Contact us within 24 hours of delivery with clear images/videos as proof

This helps us resolve the issue quickly and fairly.